--- title: "BMS Contractor Canary Wharf - Installation, Service & 24/7 Call-Out E14 | BIAV Controls" description: "BMS contractor covering Canary Wharf and the Isle of Dogs (E14): installation, service, maintenance, energy optimisation and 24/7 call-out for towers, trading floors and data halls. 2-hour SLA for contract clients." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "@id": "https://biav-controls.co.uk/#organization", "name": "BIAV Controls Limited", "alternateName": "BIAV Controls", "url": "https://biav-controls.co.uk/", "logo": "https://biav-controls.co.uk/favicon-192.png", "image": "https://biav-controls.co.uk/favicon-192.png", "telephone": "07782 247022", "email": "accounts@biav-controls.co.uk", "address": { "@type": "PostalAddress", "streetAddress": "52 Selah Drive", "addressLocality": "Swanley", "addressRegion": "Sevenoaks", "postalCode": "BR8 7WD", "addressCountry": "GB" }, "sameAs": [ "https://www.instagram.com/biav_controls", "https://www.linkedin.com/in/bradley-thomas-62a0901b6/", "https://share.google/s8v7xuBhziXutqTyI" ], "founder": { "@type": "Person", "name": "Bradley Thomas" }, "identifier": { "@type": "PropertyValue", "propertyID": "Companies House", "value": "16344714" } }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "https://biav-controls.co.uk/#website", "url": "https://biav-controls.co.uk/", "name": "BIAV Controls", "alternateName": "BIAV Controls Limited", "description": "London BMS specialists: Building Management System installation, service, panels and 24/7 call-out.", "inLanguage": "en-GB", "publisher": { "@id": "https://biav-controls.co.uk/#organization" }, "potentialAction": { "@type": "SearchAction", "target": "https://biav-controls.co.uk/?q={search_term_string}", "query-input": "required name=search_term_string" } }, { "@context": "https://schema.org", "@type": "LocalBusiness", "@id": "/service-areas/canary-wharf#localbusiness", "name": "BIAV Controls Limited, BMS contractor in Canary Wharf", "description": "BMS contractor covering Canary Wharf and the Isle of Dogs (E14): installation, service, maintenance, energy optimisation and 24/7 call-out for towers, trading floors and data halls. 2-hour SLA for contract clients.", "telephone": "07782 247022", "email": "accounts@biav-controls.co.uk", "url": "/service-areas/canary-wharf", "address": { "@type": "PostalAddress", "streetAddress": "52 Selah Drive", "addressLocality": "Swanley", "addressRegion": "Sevenoaks", "postalCode": "BR8 7WD", "addressCountry": "GB" }, "areaServed": [ { "@type": "AdministrativeArea", "name": "Canary Wharf and the Isle of Dogs" }, { "@type": "Place", "name": "One Canada Square" }, { "@type": "Place", "name": "Heron Quays" }, { "@type": "Place", "name": "West India Quay" }, { "@type": "Place", "name": "South Quay" }, { "@type": "Place", "name": "Wood Wharf" }, { "@type": "Place", "name": "Poplar" } ], "openingHours": "Mo-Su 00:00-23:59", "priceRange": "Quote on application" }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Do you serve Canary Wharf?", "acceptedAnswer": { "@type": "Answer", "text": "Yes: the full E14 area, covering the Canary Wharf estate, Heron Quays, West India Quay, South Quay, Millharbour, Marsh Wall, Blackwall, Poplar and Wood Wharf." } }, { "@type": "Question", "name": "How fast can you reach Canary Wharf?", "acceptedAnswer": { "@type": "Answer", "text": "Contract clients receive a 2-hour on-site SLA, with phones answered 24/7 by a controls engineer. 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Certificates and RAMS are issued ahead of every mobilisation." } } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "/" }, { "@type": "ListItem", "position": 2, "name": "Service Areas", "item": "/service-areas" }, { "@type": "ListItem", "position": 3, "name": "Canary Wharf", "item": "/service-areas/canary-wharf" } ] } ] --- 52 Selah Drive, Swanley, BR8 7WD 24/7 phones answered · 2hr SLA response [accounts@biav-controls.co.uk](mailto:accounts@biav-controls.co.uk)[](https://www.instagram.com/biav_controls)[](https://www.linkedin.com/in/bradley-thomas-62a0901b6/) [![BIAV Controls](/__l5e/assets-v1/aa32365b-edd5-4700-8950-51fcbb3a024c/biav-logo.webp)](/) Services Service Areas [About](/about) Our Work [Contact](/contact) [07782 247022](tel:+447782247022)[Request a Quote](/contact) ![Canary Wharf skyline at dusk with One Canada Square and the E14 towers reflected in the dock water](/assets/canary-wharf-Cx_xsK5d.jpg) BMS contractor · Canary Wharf · E14 # BMS contractor for Canary Wharf, E14. Towers, trading floors, tenant SLAs. Canary Wharf buildings run continuously, at density, under tenant service level agreements that make any comfort failure commercially visible within the hour. We install, service, maintain and optimise Building Management Systems across E14 without interrupting the estate's operating tempo. [Request a Quote](/contact) [Call 07782 247022](tel:+447782247022) 2-hour on-site SLA for contract clients 24/7 phones answered by an engineer Quote on application, in writing 1. [Home ](/) 2. [Service Areas](/service-areas) 3. Canary Wharf 13+ Years hands-on BMS experience 2 hr On-site SLA for contract clients 24/7 Phones answered, every day £20M Public liability insurance BS EN 61439 Panel build standard Local relevance ## BMS engineers whoactually know Canary Wharf. Based in Swanley on the London/Kent border: 40–55 minutes from Swanley; engineers on the Isle of Dogs most working weeks. We work across One Canada Square, Heron Quays, West India Quay, South Quay and the wider Canary Wharf and the Isle of Dogs on installation, service, maintenance and reactive call-out. We cover Canary Wharf We cover the whole of E14: the Canary Wharf estate itself, Heron Quays, West India Quay, South Quay, Millharbour, Marsh Wall, Blackwall, Poplar and the wider Isle of Dogs, plus the Wood Wharf development area. Engineers travel in from Swanley via the A2 and Blackwall Tunnel, or across from other Central London sites the same day. Response times Contract clients receive a 2-hour on-site response and 24/7 phones answered by a controls engineer, not an answering service. Reactive callers are prioritised within 24 hours. Estate security induction, permit-to-work, escorted access and out-of-hours loading bay booking are routine parts of how we work in E14, not obstacles we discover on the day. Canary Wharf property types Grade A commercial towers with multi-tenant risers, financial and professional services fit-outs, trading and dealing floors, data halls and comms rooms, hotel and serviced apartment blocks, retail malls beneath the estate, and the growing residential tower stock around South Quay, Millharbour and Wood Wharf with communal heating and mechanical ventilation. Common BMS needs in Canary Wharf Chiller and AHU sequencing across high-rise risers, VAV and fan coil control on dense open-plan floors, close control and alarm integrity in comms rooms, landlord and tenant metering separation, out-of-hours setpoint and schedule audits ahead of ESG reporting, and reactive BMS call-outs while a tenant SLA clock is running. On the ground in Canary Wharf ## A closer look at how we work across Canary Wharf and the Isle of Dogs. BIAV Controls is a specialist Building Management System contractor based in Swanley, on the London/Kent border. We install, service, maintain and reactively cover BMS across Canary Wharf, the whole of Canary Wharf and the Isle of Dogs, including One Canada Square, Heron Quays, West India Quay, South Quay and the surrounding E14 postcode area. The business was set up to deliver a specific standard of BMS work: open protocol, transparent scoping, written documentation, and engineers who actually turn up when they said they would. Our engineers have 13+ years of hands-on BMS experience across every major open-protocol platform: Tridium Niagara, Trend, Siemens (Desigo and Talon), Distech, Cylon and Honeywell, plus any BACnet, Modbus or LonWorks device that touches a plantroom. That platform coverage matters in Canary Wharf because the borough's estate is mixed: modern buildings tend to be on current Tridium supervisors, mid-generation buildings run legacy Trend, and older civic and industrial stock often sits on Siemens or Cylon. One contractor comfortable across all of them saves you the pain of stitching together sub-contractors and losing accountability at the boundaries. Every project we deliver in Canary Wharf carries the same commercial and technical guardrails. Public liability is insured to £20M, employers' liability to £10M and professional indemnity to £10M. Control panels are designed in-house and manufactured to BS EN 61439 by our panel-shop partner. Installed workmanship carries a 1-year warranty. Pricing is quote on application, issued in writing after a real site or specification review, not pulled from a rate card, and we do not tie buildings to a proprietary supervisor. Contract clients across Central London receive a 2-hour on-site SLA and 24/7 phone cover answered by an engineer rather than an answer service. Reactive callers without a contract are prioritised within 24 hours. For Canary Wharf specifically, 40–55 minutes from Swanley; engineers on the Isle of Dogs most working weeks, so response commitments are grounded in real travel time rather than optimistic mapping. If a site sits inside the E14 postcode range, we are already routing engineers past it most working days. Beyond Canary Wharf itself, our regular coverage extends across Central London and into neighbouring boroughs, including Greenwich, City of London, South East London, so multi-site clients get consistent delivery, one contractor and one paper trail across their estate. If you're weighing us against a national roll-up, the practical difference is that our office is a short drive from your building, our engineers know the borough's road network and access regimes, and there is no chain of sub-contractors between the person you speak to and the person on-site. Services available ## Every BMS service we offer,delivered in Canary Wharf. All nine BMS services are available across Canary Wharf and the Isle of Dogs. Click through for full scope, process and FAQs on each. [![BIAV Controls laptop running Trend IQVision alongside a legacy Trend IQ BMS panel during a scheduled service visit](/__l5e/assets-v1/be0f2c1f-fae5-4e12-af7f-63546d418c76/This_is_a_service_visit_on_a_old_Bms_system.jpeg) BMS Service in Canary Wharf A BMS service is a planned visit by a controls engineer who checks every sub-system on the Building Management System: sensors, actuators, dampers, valves, control loops, schedules, alarms, network health and supervisor software, then corrects setpoints, resolves faults and issues a written service report. View service ](/services/bms-service)[![Six Hamworthy Stratton condensing boilers on a new LTHW system, all controlled from the BMS by BIAV Controls](/__l5e/assets-v1/b84023a1-9470-4e8b-aa95-9a52fd602068/Recent_project_works_LTHW_system_6_boilers_all_controlled_from_Bms2.jpeg) BMS Installation in Canary Wharf A BMS installation is the full end-to-end delivery of a Building Management System: design of the control philosophy, manufacture of controls panels to BS EN 61439, containment and cabling, controller mounting, sensor and valve fit-off, software engineering, graphics build, commissioning, witness testing and formal handover. View service ](/services/bms-installation)[![Trend IQView4 HMI showing an active AHU Common Fault alarm attended on a 24/7 BMS call-out](/__l5e/assets-v1/52077a86-d494-4089-a291-676bc7275e13/Another_call_out_for_a_alarm_on_AHU_system.jpeg) BMS Call Out in Canary Wharf A BMS call-out is an urgent visit to diagnose and rectify a fault on the Building Management System or the plant it controls: no-heat, no-cooling, comms failure, supervisor crash, alarm storm, network dropout or safety interlock trip. View service ](/services/bms-call-out)[![Chilled water secondary pump and chilled-beam BMS mimic developed at pre-design stage](/__l5e/assets-v1/6dbf1d01-ef52-4dbc-aeaf-7015f1dcfbf8/Software_Graphic_Designs3.jpeg) BMS Pre-Design in Canary Wharf BMS pre-design is the engineering document set that defines exactly how a Building Management System will control every piece of plant on a project: point counts, control sequences, setpoints, alarm strategy, interlocks, protocol strategy, graphics scope and commissioning checklist. View service ](/services/bms-pre-design)[![70 Gray's Inn Road, London: a BIAV Controls end-to-end BMS site optimisation project](/__l5e/assets-v1/aa1cf3e5-3a17-4777-9d1b-1bad04b277f2/Completed_full_site_optimisation_works_at_70_greys_in_and_added_touch_15_inch_touch_display_screens_to_7_tentsnt_floors_to_give_them_full_control_of_there_system4.jpeg) BMS Projects in Canary Wharf A BMS project is single-point delivery of every controls scope on a construction or refurbishment programme: pre-design, panel manufacture, electrical installation, controller and sensor fit-off, software engineering, graphics, commissioning, witness testing, handover and post-handover service. View service ](/services/bms-projects)[![BIAV-designed BMS control panel with INNON HMI, boiler and secondary pump status, built to BS EN 61439](/__l5e/assets-v1/e87b4a38-bbb0-4601-a8f1-37d98d28bbd4/Panel_controlling_the_boilers.jpeg) BMS Panel Manufacturing in Canary Wharf BMS panel manufacturing is the design and build of the enclosures that house the Building Management System's controllers, contactors, protection, power supplies, network devices and terminations, engineered specifically for the plant they control and the site they will live in. View service ](/services/bms-panel-manufacturing)[![AHU02A BMS mimic graphic designed by BIAV Controls for Royal London Hospital (NHS Skanska)](/__l5e/assets-v1/46ed4ee4-5ecc-4e16-a126-7a929733520b/Software_Graphic_Designs2.jpeg) BMS Software & Graphics in Canary Wharf BMS software and graphics is the code and visual front-end that sits on top of a Building Management System: controller programming, supervisor engineering (Tridium Niagara, Distech EC-Net and equivalents), graphics build, alarm schema, trends, histories, schedules and dashboards. View service ](/services/bms-software-graphics)[![iSMA-Niagara BMS controller with dressed terminals and containment on a school ASHP electrical installation](/__l5e/assets-v1/7699f4cc-ce46-4c3d-a017-f993de9cacc8/Small_project_from_a_air_source_heat_pump_system_in_local_school1.jpeg) BMS Electrical Installation in Canary Wharf BMS electrical installation is the containment, cabling, terminations and testing that physically connects a Building Management System to the plant it controls, from panel to controller to field device, plus power distribution and safety earthing. View service ](/services/bms-electrical-installation)[![Commercial LTHW plantroom with Grundfos pumps and Siemens actuators maintained under a PPM contract](/__l5e/assets-v1/21610a49-a752-4c3d-9f49-44ce2b9dd4f4/Another_service_visit_on_a_old_system3.jpeg) BMS Maintenance in Canary Wharf BMS maintenance is a contracted programme of planned service visits, remote monitoring, reactive call-out and post-incident review, with defined SLAs and written reports, that keeps a Building Management System delivering the outcomes it was designed to deliver. View service ](/services/bms-maintenance)[![15-inch touch display screens installed on tenant floors at 70 Gray's Inn Road as part of a BMS site optimisation project](/__l5e/assets-v1/8cb152a7-db95-4bb7-99da-1907b1d8e0d9/Completed_full_site_optimisation_works_at_70_greys_in_and_added_touch_15_inch_touch_display_screens_to_7_tentsnt_floors_to_give_them_full_control_of_there_system1.jpeg) BMS Energy Optimisation in Canary Wharf BMS energy optimisation is a structured programme of audit, correction and verification carried out on an existing Building Management System. View service ](/services/bms-energy-optimisation) Why choose us in Canary Wharf ## Concrete reasons,not marketing lines. Every claim on this page is drawn from things we can evidence: our insurances, our SLAs, our warranty terms and the standards our panels and partner electricians work to. Built for tenant-SLA environments Canary Wharf occupiers escalate fast, because their own service agreements demand it. Our phones are answered 24/7 by an engineer, contract clients hold a 2-hour on-site SLA, and every attendance closes with a written report you can pass straight to the tenant. Open protocol, no vendor lock-in We work on Tridium Niagara, Trend, Siemens, Distech, Cylon and Honeywell, plus any BACnet, Modbus or LonWorks device. E14 buildings change managing agent and contractor regularly; your controls should never be the reason you cannot. Documentation managing agents accept £20M public liability, £10M employers' liability and £10M professional indemnity, RAMS issued before mobilisation, panels built to BS EN 61439, and a 1-year workmanship warranty on installation and remedial work. Local problems, honestly ## BMS issues we seeacross Canary Wharf. BMS problems in Canary Wharf cluster around three realities: extreme occupancy density in tall buildings, repeated Cat-B fit-outs layering control systems on top of each other, and critical IT loads sitting inside otherwise ordinary commercial floors. Riser-length control across tall buildings Pressure differentials, pump sequencing and secondary circuit balance behave very differently over forty floors than they do over four. Strategies copied from a low-rise specification cause hunting valves, noisy terminals and complaints that migrate up the building through the day. Layered fit-outs and orphaned controllers A tower on its fourth or fifth generation of tenant fit-out often carries controllers nobody has documented, feeding a landlord supervisor through a gateway that was configured once and never revisited. Mapping what actually exists is usually the first genuine deliverable. Comms rooms and data halls inside commercial floors Close control units, alarm integrity, redundancy proving and cooling sequence verification matter far more here than elsewhere. A nuisance alarm that gets muted becomes a real alarm that gets missed. Landlord and tenant metering disputes Recharge accuracy depends on sub-metering integrity and clean demarcation on the front end. When a tenant challenges a bill, a current points schedule and a verified meter tree settle it in an afternoon rather than a quarter. Energy performance under constant scrutiny E14 landlords report against ESG frameworks and tenant sustainability commitments. Setpoint drift, uncommissioned optimum start and simultaneous heating and cooling all show up in that reporting, and all of them are correctable through optimisation rather than capital works. Our process ## How we deliver BMS workacross Canary Wharf. 1. Step 01 Enquiry & scoping call We take the site details for Canary Wharf, current issues and any relevant plant or supervisor information, usually inside a short call. 2. Step 02 Site or specification review For anything beyond routine reactive work we visit or review drawings before quoting. No 'from' prices, no per-square-metre guessing. 3. Step 03 Written fixed quote Quote on application, in writing, with a fixed scope, deliverables and programme. Insurances and RAMS supplied on request. 4. Step 04 Mobilisation & delivery Engineers mobilised to Canary Wharf with permits, RAMS and, where relevant, panel design and manufacture to BS EN 61439 via our panel-shop partner. 5. Step 05 Commissioning & handover Points schedule, controls narrative, as-installed drawings and O&M documentation issued at handover. Nothing left informal. 6. Step 06 Aftercare & PPM 1-year workmanship warranty on installed works. PPM contracts with 2-hour SLA and written service reports available across the borough. Regional coverage ### Also working nearby to Canary Wharf. Our engineers cover Central London and the wider London & South East region on the same terms: 2-hour SLA for contract clients, 24/7 phones, quote on application. [View all service areas](/service-areas) [ South East London BMS in Greenwich SE3, SE7, SE9, SE10, SE18, SE28 ](/service-areas/greenwich)[ Central London BMS in City of London EC1, EC2, EC3, EC4 ](/service-areas/city-of-london)[ South East London BMS in South East London SE1–SE28 · BR · DA ](/service-areas/south-east-london) FAQs ## BMS in Canary Wharf,questions answered. Anything not covered here? Call us on [07782 247022](tel:+447782247022). Pricing BMS work in Canary Wharf is quoted on application, issued in writing after a site or specification review. No 'from' prices, no per-square-metre pricing, no proprietary lock-in. ### Do you serve Canary Wharf? + Yes: the full E14 area, covering the Canary Wharf estate, Heron Quays, West India Quay, South Quay, Millharbour, Marsh Wall, Blackwall, Poplar and Wood Wharf. ### How fast can you reach Canary Wharf? + Contract clients receive a 2-hour on-site SLA, with phones answered 24/7 by a controls engineer. Reactive enquiries are prioritised within 24 hours. ### Can you work out-of-hours in E14? + Yes. Most cut-overs, panel changes and disruptive works in Canary Wharf run at weekends or between 20:00 and 06:00 to protect tenant operations. Permits, RAMS and escorted access are standard on every visit. ### Which BMS platforms do you support in Canary Wharf? + Tridium Niagara, Trend, Siemens (Desigo, Talon), Distech Controls, Cylon and Honeywell, plus any BACnet, Modbus or LonWorks device. Open protocol only, so you are never locked to one vendor. ### How much does BMS work cost in Canary Wharf? + Quote on application. Every enquiry is scoped after a site or specification review and issued in writing with a fixed scope. E14 pricing reflects access restrictions, out-of-hours working and tenant demarcation, all of which we scope in rather than around. ### Can you help reduce energy costs in a Canary Wharf tower? + Yes. Our BMS energy optimisation service audits setpoints, schedules, control loops and metering, corrects the faults behind the waste and verifies the saving against baseline consumption data, which is exactly the evidence ESG reporting requires. ### Do you cover comms rooms and data halls? + Yes. We work on close control cooling, alarm integrity, redundancy proving and cooling sequence verification, alongside the landlord HVAC systems on the same floors. ### Do you carry the insurance Canary Wharf managing agents require? + £20M public liability, £10M employers' liability and £10M professional indemnity. Certificates and RAMS are issued ahead of every mobilisation. Request a quote: Canary Wharf ## Send us the spec.We'll come back with a fixed scope. Every Canary Wharf enquiry is scoped and quoted in writing: no 'from' prices, no hidden variations, no proprietary lock-in. Response within one working day, sooner for anything urgent. [Call 07782 247022](tel:+447782247022)[Full contact details](/contact) 24/7 phones answered £20M PL / £10M PI cover 1-year workmanship warranty BMS enquiry · Canary Wharf Tell us about the site. ![BIAV Controls](/__l5e/assets-v1/aa32365b-edd5-4700-8950-51fcbb3a024c/biav-logo.webp) Family-run BMS specialist delivering smart, energy-efficient solutions to support net zero buildings across London and the South East. Bespoke design, BS EN 61439 panels, open-protocol systems. [07782 247022 ](tel:+447782247022)[accounts@biav-controls.co.uk](mailto:accounts@biav-controls.co.uk) 52 Selah Drive Swanley, Sevenoaks BR8 7WD [](https://www.instagram.com/biav_controls)[](https://www.linkedin.com/in/bradley-thomas-62a0901b6/) Services - [BMS Service](/services/bms-service) - [BMS Installation](/services/bms-installation) - [BMS Call Out](/services/bms-call-out) - [BMS Pre-Design](/services/bms-pre-design) - [BMS Projects](/services/bms-projects) - [BMS Panel Manufacturing](/services/bms-panel-manufacturing) - [BMS Software & Graphics](/services/bms-software-graphics) - [BMS Electrical Installation](/services/bms-electrical-installation) - [BMS Maintenance](/services/bms-maintenance) - [BMS Energy Optimisation](/services/bms-energy-optimisation) Service Areas - [Swanley](/service-areas/swanley) - [Dartford](/service-areas/dartford) - [Sevenoaks](/service-areas/sevenoaks) - [Orpington](/service-areas/orpington) - [Sidcup](/service-areas/sidcup) - [Bexley](/service-areas/bexley) - [Bromley](/service-areas/bromley) - [Greenwich](/service-areas/greenwich) - [Croydon](/service-areas/croydon) - [Gravesend](/service-areas/gravesend) - [South East London](/service-areas/south-east-london) - [City of London](/service-areas/city-of-london) - [Canary Wharf](/service-areas/canary-wharf) Company - [About](/about) - [Our Work](/our-work) - [Case Studies](/case-studies) - [FAQs](/faq) - [Contact](/contact) - [Leave a review](https://search.google.com/local/writereview?placeid=ChIJDUK3gbWt2EcRTEnbDZS2st8) Hours: 24/7 Company No. 16344714 © 2026 BIAV Controls Limited. 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